Privacy Policy

Effective Date: July 2, 2026

At Ealzo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website or mobile app includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and doctor appointment preference details that you voluntarily give to us when you register or communicate with us.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our services through a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or app to:

• Create and manage your account.
• Facilitate doctor discovery, appointment booking, and clinic QR check-ins.
• Deliver digital services, quotes, and project updates.
• Email you regarding your account, appointments, or services.
• Improve the efficiency and operation of our website and mobile application.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Healthcare Providers: We share necessary details (such as your name and appointment slot) with clinics and doctors to facilitate appointment scheduling and check-in.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer support.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Your Rights and Choices

You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us. You can also request the deletion of your personal data by sending us an email.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Ealzo
Email: info@ealzo.com
Website: https://ealzo.com